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May 14, 2008
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Common Website Mistakes
Awoman with magnifying glasss you may notice from some of the other topics on this site, I feel that content is extremely important in the development and maintenance of a website. Taking that philosophy one step further, here's a few all too common mistakes made by business websites.

  • Before you start conceptualizing or writing one single thing, you should define what you want to achieve with the site. Just because everybody else has one is not a good enough reason for building a site. They are often expensive to build and maintain and say as much about your company as any printed piece of collaterals. It says more, in fact, as more people have access to the Internet than have access to your collaterals.
  • Let what you want to achieve define the structure of your site and not your company's organizational chart. A company's org. chart may work well for the structure of a company but, chances are, it won't be a clear structure for a website aimed at serving customers.
  • Don't use more than one designer or studio to design your site, if possible. You want your site to have a consistent look throughout all of its pages. If you use another designer for each new project, you won't have a consistent look. Each designer has his/her own design sensibility and will want to put a creative mark on your site.
  • Be sure to budget sufficient funds for site maintenance. If you put all of your money into building an exciting site but don't allot enough money to keep it maintained, you're wasting your investment. You should expect to spend the same amount on a year's maintenance as you did on the initial design and development of the site. You'll want to allow enough funds for new technology, expansion and design and text changes.
  • Companies that don't develop content exclusively for the Web are making a big mistake. Print media and the Web are two totally different animals and should be treated as such. Short and to-the-point content that interrelates and connects with other pages should be developed. Pages and pages of marketing text from big brochures are what you don't want. Visitors won't read a lot of text and it won't interconnect in a cohesive manner with other online content.
  • Use and don't misuse your site's address in ads and printed media. If you're running a generic ad or brochure, then it makes sense to include your site address. If you've create a specialized brochure, why not direct readers to a specialized area of your site? If you don't have a specialized area, shouldn't you consider creating one? After all, if an offer or product is worth running ads about, isn't it worth a special section on your site? A note of caution: if you're going to put a line of text like "visit our site for more information" on a brochure or ad, make sure you have additional content on the site. It's a total turnoff when a customer takes the time to visit a site for additional information, and all they can find is the text from the brochure or ad.slug
 


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